Back dans la journée, my personal heroine Jan Wong wrote a column for the Globe (2001.11.21, A6) describing how Air Canada demanded she sign a letter promising never to bring sharp objects aboard a plane. (She indeed had done so, in the time-honoured tradition of sting operations that airport security always flunks.)
I have a note here from a few months ago reminding me of a dream I had (Martin Amis/Henry James: “Tell a dream, lose a reader”) in which a trim, officiously cheerful middle-aged British man met me in the classic featureless interrogation cell seen in TV cop shows. He spun around then slid over a sheet I was expected to sign admitting my transgressions against the Toronto Public Library and promising never to commit them again.
You and I both know what a “problem customer” is and that I ain’t one.
On your hold slips. (Unintended consequence, or were we intentionally not informed?)